Returns & Exchanges

At Willow Boutique, we want you to love every piece you purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.